Home / Patients
Practical help with prescriptions, refills, and transfers
Find clear next steps for managing prescriptions and contacting the pharmacy without sending health information through an unsecured channel.
Find clear next steps for managing prescriptions and contacting the pharmacy without sending health information through an unsecured channel.
Request a refill, move an eligible prescription, check pharmacy hours, or call with a medication question. Each patient resource provides a clear path without collecting sensitive information through an ordinary website form.
Do not send prescriptions, medication histories, diagnoses, or other private health details through general email or social media. Call the pharmacy to confirm the approved secure method for your request.
Some requests require a new prescription, clinical decision, or follow-up from your healthcare provider. The pharmacy can explain the status of a request but does not replace your prescriber's medical advice.
Call the pharmacy for practical next steps, or use the approved prescription destination when it is configured.